Findaway, the creator of Playaway, devised this solution after receiving a great deal of customer feedback regarding battery issues, namely excessive battery drain. Leaving the battery outside of the product during shipping ensures longer battery life.
Does your library circulate Playaway audio players? What feedback have you received about Playaway from your patrons? Share your Playaway feedback and experiences here as comments.
If you have any questions regarding Playaway’s change in product handling or Playaway products in general, please contact Customer Service at 1.800.875.2785.