News Home RSS Feed

Thursday, December 24, 2009

Playaway Changes How They Package Audio Players

Playaway is making a change to the way they package all Playaway audio players.  Starting January 1, 2010, all Playaway audio players will be shipped with the batteries uninstalled.  A battery will still ship with each Playaway; however, it will now be located inside the case rather than inside the unit.

Findaway, the creator of Playaway, devised this solution after receiving a great deal of customer feedback regarding battery issues, namely excessive battery drain.  Leaving the battery outside of the product during shipping ensures longer battery life.

Does your library circulate Playaway audio players?  What feedback have you received about Playaway from your patrons?  Share your Playaway feedback and experiences here as comments. 

If you have any questions regarding Playaway’s change in product handling or Playaway products in general, please contact Customer Service at 1.800.875.2785. 

3 comments:

We'd love to hear what you think! Just be sure to leave your name and email address or your username, so we can respond appropriately.